Performance Review General Questions
Have questions? Start here with the most up-to-date information about the process!
Why do we complete performance reviews?
Performance reviews provide an opportunity to receive written feedback, assess training and development needs, clarify expectations, discuss progress toward previously determined goals and set new goals for the next review period. The review process can help improve efficiency and effectiveness and contribute to personal growth and job satisfaction.
How can I review the university competencies?
Competencies can be viewed here.
I don’t agree with my manager rating for my evaluation. What can I do?
The employee should first speak with his/her supervisor for clarification. If an understanding is not reached, the employee may submit a written rebuttal to Human Resources for inclusion in his/her personnel file.
Are annual performance reviews required for all employees?
Performance reviews are required for all administrative staff. Faculty reviews are handled through a separate process administered by the Office of the Provost.
What type of rating scale is used to evaluate employees?
Ratings are evaluated on the following 5-point scale:
Unsatisfactory- Performance generally fails to meet the established expectations or requires frequent, close supervision of worker.
Needs Improvement- Performance meets some of the job expectations but does NOT fully meet the remainder.
Meets Expectations- Performance fully meets the established job expectations, and may on occasion exceed expectations.
Exceeds Expectations- Performance frequently exceeds expectations in many areas.
Exceptional Performance- Performance is consistently exceptional.
How often are performance reviews conducted?
Supervisors are required to conduct an annual evaluation every 12 months and are encouraged to monitor performance, provide feedback, reward and recognize excellent performance, discuss goals and communicate about issues throughout the year. Employees also are encouraged to initiate conversations with supervisors as often as needed.
If an employee transfers to a new University department in between reviews, are both supervisors required to conduct a review?
The person who supervised the employee for the greatest period during the year, i.e. the majority manager, should complete a review.
If a supervisor is new to a department or supervisory role in the department and has little experience working with existing staff members, how should the review process be handled?
The new supervisor should work with his/her senior staff in determining a review process for these individuals.
Is training available for supervisors?
Yes, training is available for supervisors to conduct an evaluation. You can find both synchronous and asynchronous training modules here.
I’m a new employee, do I need to complete an evaluation?
Staff reviews are not required for any employee who has been with the university less than 90 days.
How do I write effective SMART goals?
We have compiled some resources to help you write smart goals here.
There are issues within my organizational chart that are affecting the review process. What can I do?
For updates to your organizational chart contact hrprocessing@howard.edu.
What can I expect when it comes to performance management moving forward?
Moving forward, you can expect to participate in goal setting, a mid-year review and a performance evaluation in BisonHub (formerly known as Workday).
Please explain the employee review workflow in BisonHub(formerly known as Workday)?
The performance review is completed in 3 simple steps:
- Self-evaluation- Employee
- Manager Review- Manager
- Employee Acknowledgement- Employee
My employee received a rating below a 2 on the rating scale. A to-do step popped up on the screen asking me to initiate a performance improvement plan. Is this step required?
No, Performance improvement plans are an optional inbox task that will appear when an employee does not meet expectations on their review. You do not have to complete the step but do remember that documentation is an important part of managing people. The Performance Improvement Plan can be completed ad-hoc at any time. Instructions are here.
I have no performance goals in the system. Should I add some in during the review process?
Goals should be agreed upon prior to the review period since the performance evaluation is not the time to introduce new information. Therefore, only add goals that have been mutually agreed upon between manager and employee PRIOR to the performance evaluation should be included.
How can I view reviews once they are completed?
Completed performance reviews are always available in your BisonHub(formerly known as Workday) user profile under the performance tab. Managers also have visibility to view past performance reviews of their employees.
I do not see a self-evaluation in my inbox, what should I do?
Self-evaluations should show up in BisonHub (formerly known as Workday) for all administrative staff. If yours is not visible please contact humanresources@howard.edu
I do not see competencies within my review, what should I do?
Competencies should be visible during the self-evaluation and performance review process. If you do not see any when completing your review, please contact humanresources@howard.edu.
My employee did not complete the self-evaluation or will not sign the acknowledgement. What can I do?
Performance processes can be advanced past the employee led step by the HR team. After the self-evaluation period ends, please send a request to humanresources@howard.edu to request a review advanced. The Human resources team may also consider an advance of all reviews after a certain date.
I want to write a development plan to encourage my employee and support their long-term career goals. Can BisonHub(formerly known as Workday) support this effort?
Yes, you can find instructions on the development plan here.
I saw ‘feedback’ as an option for the performance review process. How do I leave feedback for others?
Anytime feedback is a great way to encourage and thank those who have made contributions to us from around the university. Find instructions for entering feedback here.
Are there instructions to enter goals in the system?
Yes, you can find instructions for entering goals here. We will also offer 1:1 office hours starting in June.
Is there training or help to complete the performance review process in Workday?
Explore our 'Performance Management at HU' program in BisonHub, featuring self-paced training courses tailored for individual contributors, managers, and executive leaders. Each course is thoughtfully designed to address the unique performance management needs of each learner group. Learn at your own pace and enhance your impact!
How do I share my comments with my employees prior to them seeing them in Workday?
You could print a copy of the review to help facilitate the conversation using the ‘print’ icon in the upper right-hand corner of the screen.
My manager would like to review my direct reports reviews before I meet with them, how is this done in BisonHub (formerly known as Workday)?
Your manager is still able to view your direct reports’ reviews, however, it is not a step in the formal performance review process. Instead, they may generate a report called Employee Reviews. Type the name of the report (Employee Reviews) in the search box on the Workday home page.
Select the organization by typing in the manager’s name.
To see all the employees’ reviews for the whole organization, click on the Include Subordinate Organizations box.
Select Active by Review Type for the Review Template field; choose Performance Review: 2024-2025.
There are additional options to filter the results.
If I am unable to complete an evaluation before the deadline, will it disappear from my BisonHub (formerly known as Workday)? inbox?
The evaluation will remain in your BisonHub (formerly known as Workday) inbox until you complete the review process. If you will not be able to complete your employee’s evaluation by the end of May, please contact your HR team.